If you’re looking for a fast-paced, exciting career, you’ve found it in retail management. Small boutiques, independent specialty shops, department stores and large franchise operations all need trained, smart professionals to handle the many challenging details of retailing. Whether you aspire to manage a small department, a whole store or work at the headquarters office, our comprehensive training program will prepare you for success.
You’ll start by learning the fundamentals: staffing, organizational structure, store set-up and working with vendors. Next, you’ll learn how to develop customer service strategies, plan for growth, make buying decisions, and select sites. Then, we’ll teach you how to: manage human resources, use information systems, select merchandise assortments, create branding strategies, price merchandise, implementing marketing strategies, control costs, track inventory and much more.
Pass an ‘O’ Level or an equivalent qualification from a recognition institution by the local Ministry of Education.
Pass an ‘O’ Level or an equivalent qualification from a recognition institution by the local Ministry of Education.
For non-Malaysian citizens, please refer to the Malaysian Qualification Agency’s (MQA) List of Overseas Qualifications & its equivalency with Malaysian Education System (PDF) to see if you qualify for this course.
Year 1 | |
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Semester 1 | Semester 2 |
Creative and Innovation Studies | Principles of Retailing |
Human Communication | Legal Aspect of Business |
Introduction to Business Management | Business Economics |
Introduction to Computer Skills | Business Mathematics for Retail Management |
Introduction to Research | Principles of Marketing |
Communication & Study Skills | Principles of Accounting |
Year 2 | |
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Semester 1 | Semester 2 |
Principles of Entrepreneurship | Retail Buying & Logistic |
Business Planning | Business Finance |
Leadership Skills & Competencies | Visual Merchandising |
Retail Promotion & Branding | Organizational Behaviour |
Retail Marketing | International Retail Operations Management |
Year 3 | |
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Semester 1 | Semester 2 |
Customer & Service Marketing | Practical Internship |
Design & Display | Project Report |
Merchandising Decision | |
Human Resource Management | |
Distribution Channels |
Available in Gaborone